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Interview Tips for Flight Attendant Applicants

 

Here are some ways to ensure that you succeed in a flight attendant interview.

1. Do your homework

The airline industry has been through extensive change in the past ten years. Many airlines have been sold, merged or restructured recently. Study the history of the airline you're interviewing with to be sure you understand what kinds of changes it has undergone. This will allow you to effectively answer questions about how you may handle company integration challenges and customer confusion.

2. Dress the part

Flight crew members wear uniforms for a reason; they need to be able to command respect when necessary. Demonstrate your ability to command respect by wearing appropriate airline industry attire for your interview.

3. Understand the job

Flight attendants are on board an aircraft primarily for the safety of passengers. In an interview, you will likely be asked to talk about past situations in which you've faced an emergency and been able to remain calm under pressure.

4. Demonstrate adaptability

Flight attendants have to be able to think quickly. When a problem crops up at 35,000 feet, they must use available resources to solve it. Be prepared to give examples that demonstrate your ability to be resourceful and flexible.

5. Prepare to demonstrate your public speaking abilities

Being able to clearly communicate and compel strangers to follow your directions are key skills for a flight attendant. During your interview, you may be asked to read safety instructions or relevant documents to a group of people. Your interviewers will be evaluating whether you can speak in a loud, clear voice without faltering.

6. Be friendly

Flight attendants are the primary customer service providers of any airline. Hiring managers want to see candidates who can smile, demonstrate warmth and likability, and take any unpleasantness in stride. Keeping a calm, friendly demeanor no matter what happens will set you apart from other candidates.

7. Learn the lingo

The mini-kitchen in an airplane is called the galley. The seat where the flight attendant sits during takeoff, landing and periods of turbulence is called the jump seat. The bathroom is called the lav (short for lavatory). You don't have to know these things to get hired, but demonstrating that you've done some research and know more than most candidates about the job will help.

8. Take a flight somewhere

Many candidates for airline jobs have never been on board an aircraft. If you can, take a trip on an airplane before your interview. It will help you gain a better sense of the flight attendant's role, which will help you succeed in an interview.

Source: Wikihow

Watch this fantastic video with Angela who explains the interview process, how she dressed for the job and other tips on how she landed her first flight attendant job. 

 

 

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