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Requirements to be a Flight Attendant in Canada

 

In Canada, generally the requirements to work as a flight attendant are as follows:

Source: WestJet.com

  • Must be 18 years of age or older

  • Must be able to communicate with an advanced level of written and spoken English

  • Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Flight Attendant).

  • Must be able to reach 183 cm or 72 inches flat-footed without shoes (emergency equipment requirement) Height must be 6’2” or less (including footwear with a 2 inch heel maximum) Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)

  • Must be able to lift 50 pounds from floor to waist and 22 pounds overhead

  • Must successfully complete a 5-week full-time initial training program as well as annual training on a yearly basis.

  • Must be able to travel away from home (eg. overnight stays)

  • Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year

  • Must be available for on call shifts

  • Must be able to adhere to strict uniform standards

  • A clear criminal background check is required

  • High school diploma

  • Leadership experience

  • Minimum of 5 years’ experience in providing exceptional customer service

  • Minimum of 2 years sales experience

  • Must be able to solve problems and make quick decisions in the interest of crew and guests

  • Must be comfortable working in confined spaces

  • Must be flexible and able to work a varied schedule

  • Intermediate skill level with computers

  • Post-secondary education an asset

Check out a behind-the-scenes tour of Air Canada's In-Flight Service Training center in Montreal where new recruits endure an 8-week course in order to become flight attendants:

 

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